Payment & Cancellation Policy

At Sell Phone Store, we aim to make your shopping experience smooth and secure.

Payment Methods

We accept the following secure payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express)

  • PayPal

  • Other secure online payment gateways available at checkout

Note: Payment must be completed successfully before your order is dispatched.

Payment Security

  • All payments are processed through secure payment gateways to protect your financial information.

  • Sell Phone Store does not store your full payment details on our servers.

Order Cancellation

  • Customers may cancel an order before it has been dispatched.

  • Once an order has been dispatched, cancellation is no longer possible.

  • For dispatched orders, returns must be processed according to our Returns & Refunds Policy.

Failed or Declined Payments

  • If a payment fails or is declined, your order will not be processed.

  • You will be notified via email to retry payment or update your payment details.

Refunds for Cancelled Orders

  • If an order is successfully cancelled before dispatch, the refund will be processed using the same payment method used for purchase.

  • Refunds are usually processed within 3–5 business days, depending on your bank or payment provider.