How long does delivery take?
UK orders typically arrive within 1–5 business days. International delivery times vary.
Who pays for return shipping?
For items under £100, the customer arranges and pays for return shipping.
How do I track my order?
You will receive a tracking number once your order is dispatched. Track your order via the courier website.
What if my item arrives faulty?
Faulty or misdescribed items are eligible for a full refund or replacement under our warranty.
Can I cancel my order?
Orders can be cancelled before dispatch. After dispatch, returns policy applies.